We want to make our website and the online services we provide,
useful and reliable.
This sometimes involves placing small amounts of information
called cookies on your computer, mobile phone or other device used
to access the internet.
Cookies do lots of different jobs, like letting you navigate
between pages efficiently, enabling you to use services you have
specifically asked for and remembering your preferences. They also
give website operators useful, non-personal information about how
people use their website. You can find more information about
that collect information about your browsing habits in order to
make advertising relevant to you and your
- Collect anonymous information on the pages visited using Google
Analytics. We use Google Analytics on all our websites.
- Improve your experience of the website (such as watching videos
from YouTube or viewing news feeds from Facebook and
By using our website, you agree that we can place these types of
cookies on your device.
For more information about the cookies we use on our website,
please refer to our cookie audit below. Or find out how to disable cookies.
Third party cookies
We may embed videos from YouTube and news feeds from other
websites such as Facebook and Twitter to enhance the user
experience of our websites. These third party websites place
cookies on your device when watching or viewing these pages. Below
are links to their cookie policies:
You can stop cookies being downloaded on to your computer or
other device by selecting the appropriate settings on your browser.
If you do this, however, you may not be able to use the full
functionality of this website.
There is more information about how to delete or stop using cookies
on the About
Cookies website. If you wish, you can also opt out of
being tracked by Google Analytics.
Website cookie audit
The cookies we use fall into 3 categories:
1) Strictly necessary cookies
These cookies enable services you have specifically asked
They are essential in order to enable you to move around the
website and use its features, such as accessing secure areas of the
website. Without these cookies services you have asked for, like
shopping baskets or e-billing, cannot be provided.
2) Performance cookies
These cookies collect anonymous information on the pages
These cookies collect information about how visitors use a website,
for instance which pages visitors go to most often, and if they get
error messages from web pages. These cookies don’t collect
information that identifies a visitor. All information these
cookies collect is aggregated and therefore anonymous. It is only
used to improve how a website works.
3) Functional cookies
These cookies remember choices you make to improve your
experience. These cookies allow the website to remember choices you
make (such as your user name, language or the region you are in)
and provide enhanced, more personal features. For instance, a
website may be able to provide you with local weather reports or
traffic news by storing in a cookie the region in which you are
currently located. These cookies can also be used to remember
changes you have made to text size, fonts and other parts of web
pages that you can customise. They may also be used to provide
services you have asked for such as watching a video or commenting
on a blog. The information these cookies collect may be anonymised
and they cannot track your browsing activity on other websites.
Below we have listed all the cookies used on our sites, and
which category they fit into (1, 2 or 3)
Our website uses the following cookies:
This cookie is typically written to the browser upon the first
visit to our site from that web browser. If the cookie has been
deleted by the browser operator, and the browser subsequently
visits our site, a new __utma cookie is written with a different
unique ID. This cookie is used to determine unique visitors to our
site and it is updated with each page view. Additionally, this
cookie is provided with a unique ID that Google Analytics uses to
ensure both the validity and accessibility of the cookie as an
extra security measure.
||This cookie is used to establish and continue a user session
with our site. When a user views a page on our site, the Google
Analytics code attempts to update this cookie. If it does not find
the cookie, a new one is written and a new session is established.
Each time a user visits a different page on our site, this cookie
is updated to expire in 30 minutes, thus continuing a single
session for as long as user activity continues within 30-minute
intervals. This cookie expires when a user pauses on a page on our
site for longer than 30 minutes.
||This cookie operates in conjunction with the __utmb cookie to
determine whether or not to establish a new session for the user.
In particular, this cookie is not provided with an expiration date,
so it expires when the user exits the browser. Should a user visit
our site, exit the browser and then return to your website within
30 minutes, the absence of the __utmc cookie indicates that a new
session needs to be established, despite the fact that the __utmb
cookie has not yet expired.
||This cookie stores the type of referral used by the visitor to
reach our site, whether via a direct method, a referring link, a
website search, or a campaign such as an ad or an email link. It is
used to calculate search engine traffic, ad campaigns and page
navigation within our own site. The cookie is updated with each
page view to our site.
ASP.NET session cookie, used to identify requests linked to the
same browser session